{"id":1307,"date":"2025-03-28T08:27:31","date_gmt":"2025-03-28T08:27:31","guid":{"rendered":"https:\/\/infobric.com\/uk\/?page_id=1307"},"modified":"2026-01-14T07:51:55","modified_gmt":"2026-01-14T07:51:55","slug":"support","status":"publish","type":"page","link":"https:\/\/infobric.com\/uk\/en\/contact-us\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1307\" class=\"elementor elementor-1307\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9914ef0 e-con-full e-flex e-con e-parent\" data-id=\"9914ef0\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-40a4464 e-flex e-con-boxed e-con e-child\" data-id=\"40a4464\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fbb10e elementor-widget elementor-widget-heading\" data-id=\"1fbb10e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 25-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Which platform do you want help with?<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7cf47e9 e-grid e-con-boxed e-con e-child\" data-id=\"7cf47e9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da44c2f elementor-widget elementor-widget-infobric-button-widget\" data-id=\"da44c2f\" data-element_type=\"widget\" data-widget_type=\"infobric-button-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t                <a class=\"ib-button-platform \" href=\"https:\/\/humanrecognitionsystems.zendesk.com\/hc\/en-us\" >\n                    <div class=\"ib-button-platform-tw\">\n                        <h6 class=\"ib-button-platform-title global-headline global-headline-xs\">MSite<\/h6>\n                        <p class=\"ib-button-platform-description global-body-light-m\">MSite Improves construction site safety, compliance, and workforce management through smart digital tools.<\/p>\n                    <\/div>\n                    <div class=\"ib-button-platform-lw\">\n                        <div class=\"ib-button-platform-icon\">\n                            <svg class=\"ib-platform-logo\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"_45mm\" viewBox=\"0 0 74.19 34.48\"><defs><style>.cls-1{fill:#ff6c0e;}.cls-2{fill:#243645;}<\/style><\/defs><path class=\"cls-1\" d=\"M10.94,0C7.18,0,4.13,3.06,4.13,6.81s3.05,6.81,6.8,6.81,6.81-3.05,6.81-6.81S14.69,0,10.94,0M10.94,9.87c-1.68,0-3.05-1.37-3.05-3.06s1.37-3.05,3.05-3.05,3.06,1.37,3.06,3.05-1.37,3.06-3.06,3.06\"><\/path><path class=\"cls-1\" d=\"M13.79,19.47h0l-2.84,8.21-2.84-8.21h0C5.2,11.07,0,12.58,0,13.86v20.09h4.14v-14.1l4.98,14.1h3.66l4.98-14.1v14.1h4.14V13.86c0-1.28-5.19-2.79-8.1,5.61\"><\/path><path class=\"cls-2\" d=\"M27.86,27.24c0,2.71,2.11,3.76,4.51,3.76,1.57,0,3.96-.46,3.96-2.54,0-2.2-3.05-2.57-6.05-3.36-3.02-.8-6.07-1.97-6.07-5.79,0-4.16,3.94-6.16,7.61-6.16,4.25,0,8.16,1.85,8.16,6.56h-4.33c-.14-2.45-1.88-3.08-4.02-3.08-1.43,0-3.08.6-3.08,2.31,0,1.57.97,1.77,6.07,3.08,1.48.37,6.05,1.31,6.05,5.93,0,3.74-2.94,6.53-8.47,6.53-4.51,0-8.73-2.22-8.67-7.24h4.33Z\"><\/path><path class=\"cls-2\" d=\"M45.91,16.97h-4.05v-3.34h4.05v3.34ZM41.86,19.25h4.05v14.74h-4.05v-14.74Z\"><\/path><path class=\"cls-2\" d=\"M53.09,19.25h2.97v2.71h-2.97v7.3c0,1.37.34,1.71,1.71,1.71.43,0,.83-.03,1.25-.11v3.16c-.68.11-1.57.14-2.37.14-2.48,0-4.65-.57-4.65-3.51v-8.7h-2.45v-2.71h2.45v-4.42h4.05v4.42Z\"><\/path><path class=\"cls-2\" d=\"M60.19,27.61c.11,2.57,1.37,3.74,3.62,3.74,1.63,0,2.94-1,3.19-1.91h3.56c-1.14,3.48-3.56,4.96-6.9,4.96-4.65,0-7.53-3.19-7.53-7.76s3.05-7.78,7.53-7.78c5.02,0,7.44,4.22,7.16,8.75h-10.64ZM66.78,25.04c-.37-2.05-1.25-3.14-3.22-3.14-2.57,0-3.31,2-3.36,3.14h6.59Z\"><\/path><path class=\"cls-2\" 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                       <\/div>\n                        <svg class=\"ib-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8\" height=\"11\" viewBox=\"0 0 8 11\" fill=\"none\">\n                            <path d=\"M2 9.5L6 5.5L2 1.5\" stroke=\"#243746\" stroke-width=\"2.4\" stroke-miterlimit=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/div>\n                <\/a>\n                \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d4de49 elementor-widget elementor-widget-infobric-button-widget\" data-id=\"0d4de49\" data-element_type=\"widget\" data-widget_type=\"infobric-button-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t                <a class=\"ib-button-platform \" href=\"https:\/\/help.infobricequipment.app\/en\/\" >\n                    <div class=\"ib-button-platform-tw\">\n                        <h6 class=\"ib-button-platform-title global-headline global-headline-xs\">Infobric Equipment<\/h6>\n                        <p class=\"ib-button-platform-description global-body-light-m\">Manage and track tools and equipment. More control, better overview and increased efficiency in your tool management<\/p>\n                    <\/div>\n                    <div class=\"ib-button-platform-lw\">\n                        <div class=\"ib-button-platform-icon\">\n                            <svg class=\"ib-platform-logo\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"216\" height=\"44\" viewBox=\"0 0 216 44\" fill=\"none\"><path d=\"M32.7014 14.7638C29.9037 11.5156 26.0031 9.32999 21.6929 8.59546C20.9259 8.4606 20.1388 8.47338 19.3769 8.63307C18.6151 8.79277 17.8934 9.09622 17.2535 9.52599C16.6136 9.95574 16.0681 10.5034 15.6481 11.1373C15.2283 11.7712 14.9426 12.479 14.8072 13.2199C14.6718 13.9608 14.6895 14.7202 14.8593 15.4544C15.0292 16.1888 15.3477 16.8834 15.7968 17.4984C16.2457 18.1136 16.8163 18.6369 17.4756 19.0384C18.135 19.4399 18.87 19.7116 19.6386 19.8381C21.181 20.0974 22.5786 20.8741 23.5852 22.0312C24.5917 23.1884 25.1424 24.6514 25.1398 26.1621C25.1398 27.8653 24.4387 29.4987 23.1906 30.7029C21.9427 31.9073 20.25 32.5838 18.4852 32.5838C16.7202 32.5838 15.0276 31.9073 13.7796 30.7029C12.5316 29.4987 11.8305 27.8653 11.8305 26.1621V5.70811C11.8305 4.19422 11.2073 2.74234 10.0979 1.67186C8.98861 0.601388 7.48405 0 5.91524 0C4.34642 0 2.84186 0.601388 1.73253 1.67186C0.623211 2.74234 0 4.19422 0 5.70811V26.1621C0 35.9979 8.29242 44 18.4852 44C28.6778 44 36.9702 35.9979 36.9702 26.1621C36.9676 21.9986 35.4577 17.967 32.7014 14.7638ZM5.91524 9.87027C5.11091 9.87027 4.32465 9.64011 3.65588 9.2089C2.98712 8.7777 2.46588 8.16479 2.15807 7.44771C1.85027 6.73064 1.76973 5.94159 1.92665 5.18035C2.08356 4.4191 2.47088 3.71986 3.03963 3.17103C3.60836 2.62221 4.33299 2.24844 5.12185 2.09703C5.91072 1.94561 6.7284 2.02333 7.47149 2.32034C8.2146 2.61737 8.84974 3.12036 9.29659 3.76571C9.74345 4.41106 9.98195 5.16979 9.98195 5.94594C9.98195 6.98675 9.5535 7.98491 8.79084 8.72085C8.02819 9.45681 6.9938 9.87027 5.91524 9.87027Z\" fill=\"#243746\"><\/path><path opacity=\"0.32\" 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29.744V21.148H215.447V18.936H212.479V15.072H209.567Z\" fill=\"#243746\"><\/path><\/svg>                        <\/div>\n                        <svg class=\"ib-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8\" height=\"11\" viewBox=\"0 0 8 11\" fill=\"none\">\n                            <path d=\"M2 9.5L6 5.5L2 1.5\" stroke=\"#243746\" stroke-width=\"2.4\" stroke-miterlimit=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/div>\n                <\/a>\n                \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dca058 elementor-widget elementor-widget-infobric-button-widget\" data-id=\"5dca058\" data-element_type=\"widget\" data-widget_type=\"infobric-button-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t                <a class=\"ib-button-platform \" href=\"https:\/\/support.infobricfleet.com\/en\/\" >\n                    <div class=\"ib-button-platform-tw\">\n                        <h6 class=\"ib-button-platform-title global-headline global-headline-xs\">Infobric Fleet<\/h6>\n                        <p class=\"ib-button-platform-description global-body-light-m\">Full control of the vehicle fleet with automatic vehicle register, electronic driving log, measurement of CO2 emissions and cost follow-up.<\/p>\n                    <\/div>\n                    <div class=\"ib-button-platform-lw\">\n                        <div class=\"ib-button-platform-icon\">\n                            <svg class=\"ib-platform-logo\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"137\" height=\"44\" viewBox=\"0 0 137 44\" fill=\"none\"><path d=\"M32.7014 14.7638C29.9037 11.5156 26.0031 9.32999 21.6929 8.59546C20.9259 8.4606 20.1388 8.47338 19.3769 8.63307C18.6151 8.79277 17.8934 9.09622 17.2535 9.52599C16.6136 9.95574 16.0681 10.5034 15.6481 11.1373C15.2283 11.7712 14.9426 12.479 14.8072 13.2199C14.6718 13.9608 14.6895 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stroke-width=\"2.4\" stroke-miterlimit=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/div>\n                <\/a>\n                \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6104029 elementor-widget elementor-widget-infobric-button-widget\" data-id=\"6104029\" data-element_type=\"widget\" data-widget_type=\"infobric-button-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t                <a class=\"ib-button-platform \" href=\"https:\/\/infobriconlet.co.uk\/support\/\" >\n                    <div class=\"ib-button-platform-tw\">\n                        <h6 class=\"ib-button-platform-title global-headline global-headline-xs\">Infobric Onlet<\/h6>\n                        <p class=\"ib-button-platform-description global-body-light-m\">Your rental, inventory management and invoicing system. 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href=\"https:\/\/support-workforce.infobric.com\/en\/?_gl=1*1rzq6ss*_ga*MTUyODM4NDAxMy4xNzMxMzI4ODY2*_ga_KLS2PR0R1H*MTc0MzE1MjUxNC4zMTguMS4xNzQzMTUyNTQwLjAuMC4w\" >\n                    <div class=\"ib-button-platform-tw\">\n                        <h6 class=\"ib-button-platform-title global-headline global-headline-xs\">Infobric Intelligence<\/h6>\n                        <p class=\"ib-button-platform-description global-body-light-m\">24\/7 digital supplier monitoring on all subcontractors. 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stroke=\"#243746\" stroke-width=\"2.4\" stroke-miterlimit=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/div>\n                <\/a>\n                \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09723da elementor-widget elementor-widget-infobric-button-widget\" data-id=\"09723da\" data-element_type=\"widget\" data-widget_type=\"infobric-button-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t                <a class=\"ib-button-platform \" href=\"https:\/\/support-workforce.infobric.com\/en\/?_gl=1*1rzq6ss*_ga*MTUyODM4NDAxMy4xNzMxMzI4ODY2*_ga_KLS2PR0R1H*MTc0MzE1MjUxNC4zMTguMS4xNzQzMTUyNTQwLjAuMC4w\" >\n                    <div class=\"ib-button-platform-tw\">\n                        <h6 class=\"ib-button-platform-title global-headline global-headline-xs\">Infobric Connect<\/h6>\n                        <p class=\"ib-button-platform-description global-body-light-m\">Overview of projects and suppliers.\nInvite and pre-register subcontractors.\nUE registers companies in the portal and invites downstream administrators.<\/p>\n                    <\/div>\n                    <div class=\"ib-button-platform-lw\">\n                        <div class=\"ib-button-platform-icon\">\n                            <svg class=\"ib-platform-logo\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"185\" height=\"44\" viewBox=\"0 0 185 44\" fill=\"none\"><path d=\"M32.7014 14.7638C29.9037 11.5156 26.0031 9.32999 21.6929 8.59546C20.9259 8.4606 20.1388 8.47338 19.3769 8.63307C18.6151 8.79277 17.8934 9.09622 17.2535 9.52599C16.6136 9.95574 16.0681 10.5034 15.6481 11.1373C15.2283 11.7712 14.9426 12.479 14.8072 13.2199C14.6718 13.9608 14.6895 14.7202 14.8593 15.4544C15.0292 16.1888 15.3477 16.8834 15.7968 17.4984C16.2457 18.1136 16.8163 18.6369 17.4756 19.0384C18.135 19.4399 18.87 19.7116 19.6386 19.8381C21.181 20.0974 22.5786 20.8741 23.5852 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9.45681 6.9938 9.87027 5.91524 9.87027Z\" fill=\"#243746\"><\/path><path opacity=\"0.32\" d=\"M55.9707 0H53.9707V44H55.9707V0Z\" fill=\"#243746\"><\/path><path d=\"M91.0307 27.756C90.1627 32.264 86.7747 34.728 82.2667 34.728C76.3867 34.728 72.9707 30.416 72.9707 24.172C72.9707 17.816 76.6387 13.7 82.4627 13.7C86.8027 13.7 90.1067 16.22 90.9467 20.672H87.8667C87.2507 18.04 85.2907 16.36 82.3227 16.36C78.9067 16.36 76.2467 19.076 76.2467 24.172C76.2467 29.184 78.8227 32.068 82.3507 32.068C85.3467 32.068 87.3347 30.444 87.9507 27.756H91.0307Z\" fill=\"#243746\"><\/path><path d=\"M108.129 26.888C108.129 32.32 104.377 34.728 100.793 34.728C97.2374 34.728 93.4854 32.32 93.4854 26.888C93.4854 21.428 97.2374 19.02 100.793 19.02C104.377 19.02 108.129 21.428 108.129 26.888ZM100.793 32.264C103.005 32.264 105.049 30.556 105.049 26.888C105.049 23.136 103.005 21.484 100.793 21.484C98.6094 21.484 96.5654 23.08 96.5654 26.888C96.5654 30.612 98.6094 32.264 100.793 32.264Z\" 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fill=\"#243746\"><\/path><path d=\"M174.701 24.396H171.789C171.481 22.688 169.941 21.512 168.037 21.512C165.937 21.512 164.005 23.164 164.005 26.832C164.005 30.556 165.965 32.236 168.037 32.236C169.885 32.236 171.509 31.144 171.901 29.352H174.841C174.253 32.516 171.313 34.728 167.981 34.728C163.641 34.728 160.897 31.396 160.897 26.86C160.897 22.38 163.725 19.02 168.177 19.02C171.621 19.02 174.253 21.456 174.701 24.396Z\" fill=\"#243746\"><\/path><path d=\"M178.615 15.436H181.527V19.3H184.495V21.512H181.527V30.108C181.527 31.648 181.779 32.04 183.235 32.04H184.467V34.364H182.339C179.287 34.364 178.615 33.608 178.615 30.5V21.512H176.319V19.3H178.615V15.436Z\" fill=\"#243746\"><\/path><\/svg>                        <\/div>\n                        <svg class=\"ib-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8\" height=\"11\" viewBox=\"0 0 8 11\" fill=\"none\">\n                            <path d=\"M2 9.5L6 5.5L2 1.5\" stroke=\"#243746\" stroke-width=\"2.4\" stroke-miterlimit=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/div>\n                <\/a>\n                \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-975a422 elementor-widget elementor-widget-infobric-button-widget\" data-id=\"975a422\" data-element_type=\"widget\" data-widget_type=\"infobric-button-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t                <a class=\"ib-button-platform \" href=\"https:\/\/support-field.infobric.com\/en\/\" >\n                    <div class=\"ib-button-platform-tw\">\n                        <h6 class=\"ib-button-platform-title global-headline global-headline-xs\">Infobric Field<\/h6>\n                        <p class=\"ib-button-platform-description global-body-light-m\">Complete KMA platform.\nWork with controls, report incidents, resolve deviations and see all critical risks in real time.<\/p>\n      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21.092 130.726 22.772 130.726 26.496C130.726 30.22 128.822 31.928 126.582 31.928C124.174 31.928 122.522 29.884 122.522 26.496C122.522 23.108 124.174 21.092 126.582 21.092Z\" fill=\"#243746\"><\/path><\/svg>                        <\/div>\n                        <svg class=\"ib-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"8\" height=\"11\" viewBox=\"0 0 8 11\" fill=\"none\">\n                            <path d=\"M2 9.5L6 5.5L2 1.5\" stroke=\"#243746\" stroke-width=\"2.4\" stroke-miterlimit=\"10\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/div>\n                <\/a>\n                \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b8dc94 elementor-widget elementor-widget-infobric-button-widget\" data-id=\"2b8dc94\" data-element_type=\"widget\" data-widget_type=\"infobric-button-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t                <a class=\"ib-button-platform \" href=\"https:\/\/support.infobricfleet.com\/en\/\" >\n                    <div class=\"ib-button-platform-tw\">\n                        <h6 class=\"ib-button-platform-title global-headline global-headline-xs\">Infobric Machines<\/h6>\n                        <p class=\"ib-button-platform-description global-body-light-m\">Monitor when, where and how your machines are used. Analyze and adjust your usage accordingly, and get a more efficient operation and increased profit as a result.<\/p>\n                    <\/div>\n                    <div class=\"ib-button-platform-lw\">\n                        <div class=\"ib-button-platform-icon\">\n                            <svg class=\"ib-platform-logo\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"192\" height=\"42\" viewBox=\"0 0 192 42\" fill=\"none\"><path d=\"M31.755 14.0927C29.0845 10.9922 25.3612 8.9059 21.2469 8.20475C20.5148 8.07602 19.7634 8.08823 19.0361 8.24066C18.309 8.3931 17.6201 8.68275 17.0093 9.09299C16.3985 9.50321 15.8778 10.0259 15.4769 10.631C15.0762 11.2362 14.8034 11.9118 14.6742 12.619C14.545 13.3262 14.5619 14.0511 14.7239 14.752C14.8861 15.453 15.1901 16.1159 15.6188 16.703C16.0473 17.2902 16.592 17.7898 17.2213 18.173C17.8507 18.5563 18.5523 18.8156 19.286 18.9364C20.7582 19.1839 22.0924 19.9253 23.0532 21.0298C24.014 22.1344 24.5396 23.5309 24.5371 24.9729C24.5371 26.5987 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