{"id":2912,"date":"2025-01-13T13:35:37","date_gmt":"2025-01-13T13:35:37","guid":{"rendered":"https:\/\/infobric.com\/uk\/?p=2912"},"modified":"2025-11-03T11:09:07","modified_gmt":"2025-11-03T11:09:07","slug":"data-protection-us-customer-confidence","status":"publish","type":"post","link":"https:\/\/infobric.com\/uk\/en\/blogs\/data-protection-us-customer-confidence\/","title":{"rendered":"Data protection: Increasing customer confidence in the US"},"content":{"rendered":"\t\t
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How do we ensure the data that we process for our customers is secure and protected? It\u2019s one of the most common questions we\u2019re asked, whichever market we\u2019re working in. So, let us explain.<\/p>

Since 2001, we have stringently adhered to the latest frameworks and cyber security requirements that exist to safeguard customers and ensure best practice among suppliers like us. We also hold accreditations in the UK that acknowledge the importance of data security and how to be a responsible supplier, which we implement across markets, including\u00a0\u00a0<\/a>Constructionline Gold.<\/a><\/p>

To provide a well-recognised example, we currently adhere to\u00a0ISO 27001<\/a>, an international standard that helps organisations manage their information security. This standard provides a framework for establishing, implementing, and maintaining an Information Security Management System (ISMS). At MSite, we are currently using the 2019 version of the standard, but we are in the process of upgrading to align with the updated 2022 standard.<\/p>

Additionally, we adhere to the\u00a0ISO 9001\u00a0<\/a>Quality Management System, which ensures we maintain high performance standards, meet stakeholder expectations, and develop our platform to the highest quality, thereby maintaining both security and performance. Our processes are audited annually by external bodies, such as the British Assessment Bureau, ensuring we are held accountable to these rigorous standards.<\/p>

What our customers need, want and expect is at the forefront of our approach to data protection, so any change to our processes and products are assessed against these key considerations. We don\u2019t just cover ourselves, we work to ensure customers are compliant with the regulatory bodies and clients that inspect them too.<\/p>

In short, compliance and care are central to everything we do.<\/p>

We have experts on hand in all markets that we operate in to support us with relevant data protection regulations \u2013 from CCPA in the US to GDPR in Europe. This ensures that why and how we process each piece of data is very carefully considered, which is especially important in countries with regionalized legislation. The rate of digitalisation\u00a0differs from industry to industry as well as region to region, so we must support clients to make the most of new technologies and the power of data at the same time as ensuring compliance.<\/p>

One of our key aims is to increase customer confidence, regardless of the quantity of data which is being processed. There are several things we do to support this, such as:<\/p>